Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respect the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information: 

  • Last name
  • First name
  • Address
  • Postal code
  • email address
  • Telephone / fax number
  • Credit Card Number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and / or logs to collect information about you.

Forms and interactivity

Your personal information is collected using a form, namely:

Website registration form

Order form

We use the information thus collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Contact
  • Website management (presentation, organization)

We use the information thus collected for the following purposes:

  • Mail
  • Information or for promotional offers

Log and cookie files

We collect certain information through log files and cookies. This is mainly the following information:

  • IP adress
  • Visited pages and requests
  • Connection time and day  

The use of such files allows us to:

  • Improved service and personalized welcome
  • Tracking control
  • Statistic

Right of opposition and withdrawal

We are committed to offering you a right of objection and withdrawal regarding your personal information.The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list. 

To exercise these rights, you can contact us:

Address: 146, Centrale, Saint-Stanislas-de-Kostka J0S 1W0
Email: info@tamboa.com
Telephone: 450-373-0284
Website section: www.tamboa.com/

Permission to access

We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even delete information concerning them.

The exercise of this right will be:

Address: 146, Centrale, Saint-Stanislas-de-Kostka J0S 1W0
Email: info@tamboa.com
Telephone: 450-373-0284
Website section: www.tamboa.com/

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • SET Protocol (Secure Electronic Transaction)
  • Access management – (authorized person)
  • Access management – (concerned person)
  • data subject Network monitoring software
  • Computer backup Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

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